Shipping & Payment Conditions

Shipping Destinations

Afghanistan, Albania, Algeria, Andorra, Angola, Antigua And Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Bosnia And Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, CAR, Czech Republic, Chile, China, Colombia, Comoros, Congo Brazzaville, Congo Kinshasa, Costa Rica, Croatia, Cuba, Cyprus, Darussalam, Denmark, Djibouti, Domenic Republic, Dominica, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Korea, North Macedonia, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, South Sudan, Sri Lanka, St. Kitts And Nevis, St. Lucia, St. Vincent, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, East Timor, Togo, Tonga, Trinidad And Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, UAE, Uganda, Ukraine, United Kingdom, Uruguay, Uzbekistan, Vatican City, Venezuela, Vietnam, Yemen, Zambia

Prices and Shipping Costs

Prices do not include VAT. VAT will be added during the checkout. If customers are located outside of the European Union, VAT is not calculated in.

Customs duties are not covered by Biogents.

Additional costs accumulate for shipping and are also implemented in your shopping cart.

Terms of Payment

Within the order transaction, you have the option of choosing between different methods of payment.

The supplied products remain our property until the payment has been completed.

Sales Agreement

All products, services, and prices shown in our online shop are not legally binding. More accurately it represents a non-binding Online Catalogue. After entering all personal contact information and by clicking the "order now" button on the order confirmation page, the order is considered binding. You will receive order confirmation immediately after the order process has been completed. The sales agreement is valid as soon as the delivery confirmation is sent.

If you do not receive confirmation or the actual delivery within two (2) weeks, you are legally no longer bound to your purchase.

Terms and Conditions

All Terms and Conditions are presented on the on this web site and may be downloaded and saved. Order data and the Terms and Conditions are also part of our order confirmation e-mail, which we send to you after the order processing has been completed.

Delivery

Delivery period depends on the country of delivery and the product that is ordered.